Document type: scientific synthesis published in Frontiers in Veterinary Science
Authors: Douay–Ryckelynck M, Retzler P, Meier KK, Merle R, Müller K-E, Stock A, and Jensen KC
Preview:
Knowledge, attitudes, and working conditions of personnel may influence the health and welfare of animals under their care. Within a One Welfare framework, this qualitative study explored these factors on nine large dairy farms in Saxony, Germany, focusing on herd managers and calf-care team members, with particular attention to working atmosphere and communication. Semi-structured interviews were conducted and transcribed verbatim. Data were analyzed using qualitative content analysis. Findings were related to calf health outcomes. Calf health was assessed using a composite health rank incorporating mortality and the prevalence of diarrhea, respiratory disease, and omphalitis.
Communication practices varied considerably among farms. Notably, the two farms with the best calf health outcomes did not conduct regular team meetings but relied primarily on informal communication such as direct conversations, messages, and written notes. Regarding the working atmosphere, on the three farms with the poorest health ranks, farmers and/or team members reported a deficient working atmosphere.
Although not explicitly addressed in the interview guide, some farmers raised gender-related issues, while team members referred to challenges associated with apprentices.
When asked about their interest in further training, team members from the two farms with the best calf health ranks expressed the greatest interest.
When being asked about attitudes toward calves, all farmers attributed high importance. The motivations of team members for working in calf care rather than in other farm sections varied considerably, and no clear association with calf health outcomes could be identified.
Despite being based on a small, non-representative sample, this study provides in-depth insights by linking qualitative “soft factors” such as communication, attitudes, and working atmosphere to quantitative indicators of calf health. The findings highlight the relevance of communication, further training, and working atmosphere for calf health.
